Refund policy
At ReliefFlow™, customer satisfaction is our top priority. If you receive a damaged, defective, or incorrect product, you can request a return or exchange within 7 days of delivery.
Conditions for Return:
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The item must be in its original packaging with all accessories (charging cable, manual).
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The product must be unused and in the same condition as received.
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Proof of purchase (Order ID) is required.
How to Start a Return: Simply WhatsApp us at +92 310 7308754 or email us at info.reliefflow@gmail.com. Our team will guide you through the process. Once approved, we will process your refund or exchange within 3-5 working days.